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2

23.5 - mouse clicks not registering during playback.

Explorer ,
Jun 22, 2023 Jun 22, 2023

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What title says, and clip uploaded in attachements.
Mouse clicks won't register when playback at times.

Working with 1080p Prores 422 LT footage, using Proxies.

Ryzen 9 5900x
64Gb 3600MT CL16
RTX 3070 TI

win11 up to date
All drivers up to date

TOPICS
Error or problem , Freeze or hang

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Explorer ,
Jun 22, 2023 Jun 22, 2023

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Might have solved the issue, my old workspace seemed to slow down timeline

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Explorer ,
Jun 22, 2023 Jun 22, 2023

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New problem, switching to the regular "Editing" workspace speeds up the timeline, but mouse clicks will still lag / not register.
Rearanging workspace from "Editing" to suit my needs makes everything laggy and unresponsive again.

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Explorer ,
Jun 22, 2023 Jun 22, 2023

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Created new timeline, new editing workspace - still slow and unresponsive.

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Explorer ,
Jun 26, 2023 Jun 26, 2023

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Also, performance slow between cuts.. Proxies or not.

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Community Expert ,
Jun 22, 2023 Jun 22, 2023

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What happens if you twirl up your audio wave forms so they're not visible? Wondering if it's a rendering issue.

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Explorer ,
Jun 23, 2023 Jun 23, 2023

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already tried, didn't make a difference

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Community Expert ,
Jun 22, 2023 Jun 22, 2023

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

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Explorer ,
Jun 23, 2023 Jun 23, 2023

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I've done all above, still unresponsive while playback.

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Explorer ,
Jun 28, 2023 Jun 28, 2023

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Rolled back to 23.3, performance is great again. No slowdown, nothing changed, just rolled back. Performance and responsiveness is instant again.

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Adobe Employee ,
Jun 28, 2023 Jun 28, 2023

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Does the same hold true in a new blank project?

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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