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A low level exception occured in Adobe Player (Player: 5)

New Here ,
Sep 11, 2022 Sep 11, 2022

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I'm getting this recurring error when dragging video onto my timeline:
" A low level exception occured in Adobe Player (Player: 5)"
The "Project Settings>Renderer>Software Only" solution does not work for me at all; it doesn't solve the issue and I can't play my sequence. This is on version 22.6.2 of Premiere Pro.
I have an AMD Radeon RX 6600 XT graphics card and a 12th Gen Intel(R) Core(TM) i5-12400 processor. Please help!

Max26065088tt5k_0-1662935644949.png

 

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Error or problem , Hardware or GPU

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Community Expert ,
Sep 11, 2022 Sep 11, 2022

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Does pressing enter with your timeline in focus allow you to render it?

Can you give us information about the resolution of the video/frame rate?

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New Here ,
Sep 11, 2022 Sep 11, 2022

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Pressing Enter does not render the video. The video is 1920x1080 at 30fps but I'm having the same issues with videos of varying resolutions and framerates.

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Adobe Employee ,
Sep 15, 2022 Sep 15, 2022

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Hi Max,

Sorry. Which camera shot the footage?

 

Thanks.
Kevin

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New Here ,
Sep 16, 2022 Sep 16, 2022

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The footage was screen recorded through Open Broadcast Software (OBS).

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