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A low-level exception occurred in: AE.ADBE MorphCut (GPUVideoFitler:.GetFrameDependencies)

New Here ,
May 07, 2024 May 07, 2024

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HELP!!!

I used MorphCut in my project and then it threw this exception below, and now I can't do anything. 

My PR Pro is 2023 version, and I've just updated NVDIA GeForce RTX2060 driver to latest version.

Additionally, I've changed "Mercury Playback Engine GPU Acceleration" to "Mercury Playback Engine Software Only".

Any idea?

微信图片_20240507152306.png

TOPICS
Error or problem , Hardware or GPU

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Community Expert ,
May 07, 2024 May 07, 2024

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Try to delete Render Files from sequence, as well as clean media cache.

Did you update to the latest 'Studio' drivers? (revert to GPU acceleration after doing so).

Try to change video preview setttings in sequence settings from H.264 to QuickTime.

If nothing works try to reset the preferences

 

 

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