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A low-level exeption occurred in: Adobe Player (Player 5)

Explorer ,
Apr 01, 2022 Apr 01, 2022

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Since upgrading to Windows 11. General stability has plummeted and I am now getting frequent hangs and particularly the dreaded -

 

A low-level exeption occurred in: Adobe Player (Player 5)

 

 

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Editing , Freeze or hang

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Adobe Employee ,
Apr 01, 2022 Apr 01, 2022

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Hi Christopher23854437dpob,

 

Sorry to hear about this. When exactly are you getting this error in Premiere Pro? Also, let us know the version of Premiere Pro that you are using.

 

Thanks,

Sumeet

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Explorer ,
Apr 02, 2022 Apr 02, 2022

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Whilst doing simple editing with 1080p rushes and a timeline of 20mins duration, Nothing deep or layered. It seems that  a lot of jog and jumping around on the timeline will ca use a random lock up with the error Adobe Player  (Player 5)

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Explorer ,
Apr 10, 2022 Apr 10, 2022

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LATEST

Ok. I think I have pinned this error down. I reverted to windows 10 Home by reinstalling it on another partition. After installing Premiere I resumed my project.  To my surprise, the Errors kept happening albeit at a slightly less frequently and things became really annoying again. There appeared to be no pattern to the lock up and freezing. I  reverted to Version 22.1.2 (build 1) and the error has completely disapperaed and the s ystem is now very stable. My guess is that 22.2 is  bugged and should be skipped by anyone who wants a stable platform.

 

AMD Ryzen 9 5950X 16-Core Processor 3.40 GHz

64 GB DDR4 ram 3600

Gigabyte MOBO B550 Vision DP

Gigabyte RTX 3070

Win 10 Home

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Community Expert ,
Apr 01, 2022 Apr 01, 2022

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Can you also please share your system specs with us?

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Explorer ,
Apr 02, 2022 Apr 02, 2022

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AMD Ryzen 9 5950X 16-Core Processor 3.40 GHz

64 GB DDR4 ram 3600

Gigabyte MOBO B550 Vision DP

Gigabyte RTX 3070

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Explorer ,
Apr 02, 2022 Apr 02, 2022

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Windows 11 Home

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