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Is anyone having any issues with adding audio tracks (tried mp3 and wav) to their projects and PR crashes?
I have no issue running PR until I am adding the audio track. All of the tabs and functions work, until I drag and drop the audio file that I want to use into my project. Then everything is frozen, I cant click on anything and the sliders or tabs no longer work. BUT then when I remove the audio file from my project PR resumes back to normal and I have full use.
Note, I tried deleting all caches that I read about in another page.
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No, none at all. So that gets us to some typical troubleshooting queries:
Is it the one file? Or do different files from different sources behave the same?
Does it do this in other projects, or just this one?
Neil
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UPDATE. Now I cannot add two video files without PR freezing. I have uninstalled and reinstalled, tried different files, started a new project but the same issue everytime i add the music or a file with audio.
Is there an issue with settings on a graphic card?
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Time for some details ... what's your system, full details: OS/CPU/GPU; do you have a sound card or just system sound; have you added any codec packages; and full details on the media involved, what created it included.
Neil