Adding captions doesn't work on my premier pro sofware

[Melachio37853131x7wj]

When I try to add captions, when I click on "Transcribe", the creation panel appears indicating that the subtitles are being generated, but then there is no follow-up, The load never ends and the sub-titles do not appear. Can you explain to me where this problem comes from and how to correct it

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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