Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Adobe Applications Crashing After Launch

Guest
Oct 24, 2021 Oct 24, 2021

Copy link to clipboard

Copied

All Adobe applications are crashing after being launched. I would greatly appreciate some help figuring this problem out. 

Adobe Master Collection 2017 (Premiere Pro 11.0)
Windows 10
Intel i7-11800H

NVIDIA RTX 3060

 

Windows Application Error Log:

 

Faulting application name: Adobe Premiere Pro.exe, version: 11.1.1.15, time stamp: 0x590db02a
Faulting module name: PlugPlug.dll, version: 7.0.0.30, time stamp: 0x582425f6
Exception code: 0xc0000005
Fault offset: 0x0000000000019d63
Faulting process id: 0x1ca0
Faulting application start time: 0x01d7c945a276bb38
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2017\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2017\PlugPlug.dll
Report Id: 5b891238-d014-4422-ad88-5e114a9999af
Faulting package full name:
Faulting package-relative application ID:

TOPICS
Crash, Error or problem

Views

35

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation