• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Adobe discussion

Community Beginner ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

I pay for the full subscription for the creative cloud and when i have a problem it is a community solution.

 

there are many problems with Premiere "PRO" at the moment.

TOPICS
Editing , Freeze or hang , Performance

Views

234

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

Hi, Chrispy,

Sorry for the frustration. We are here to help you. Can you give us information about your computer, the media you are editing with (which camera you were shooting on), and any workflow details? Like, what kind of video you are attempting to make and what specific problems you are having.

 

By the way, are you working in a company or you are at a school?

 

Thanks!
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

Hi Kevin
Thanks for the reply. i have posted my issue before but no response.
Since the last update the timeline keeps freezing. I can click on a clip and make chenges but i cannot move them or drag a clip from the clip bin onto the timeline. in effect i cannot do any work.
the only solution is to reset the workspace which someimtes works but also re-installing the app works but the problem keeps coming back. I am on a deadline which isnt going to happen now.
This is a recouring issue for the last few weeks now.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

LATEST

i have a M1 Mac

32 GB ram

OS Ventura 13.01

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines