Adobe Premier Pro CS6 Windows install

[tonya39751199]

Hello everyone,

I need some help. I recently purchased a license for Adobe Premier Pro CS6 for Windows. I am able to download English international file 1 of 4 for windows as directed, however when I try to run the setup file it gives me the following message "installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor to detect the problem." It then gives me a link to do this, however upon clicking the link I learn that Adobe Support Advisor is no longer available. I am looking for any help I can get on this.

[John T Smith]

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

You MAY also need to reinstall the Microsoft C runtime (which sometimes becomes corrupted)

Search http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help

Other than that, are you sure you have the install program that matches your serial number?

-example... the number for "just" Premiere Pro will not work with the installer for Master Collection

[Kevin-Monahan · Accepted solution]

This installer is no longer available. Sorry.