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Hello. I have been a creative cloud user for over 5 years. I kept the Adobe Premiere Pro 2022 verison from being uninstalled from my computer because I like it better. Now when I launched it today I got an notice from Adobe Genuine Integrity Service saying the app might not be geunine and it'll be disabled in 5 days. I understand that the 2022 version of the Premiere Pro has been discontinued but my version is genuine. I just never unistalled it when I updated the app. Is there anyway to keep my 2022 version from being disabled?
Try signing out of your account and then sign in.
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Try signing out of your account and then sign in.
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I signed out and signed back in and made sure thngs are synced up. If I see the disable message again I'll let you know.
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Hey Shingirai,
Sorry for the trouble. Adding to Bob's suggestion, please check if your system's date and time are correct. In case you find them to be incorrect, please sync them and restart your system.
Thanks,
Ishan
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Hello I signed out of creative cloud and signed back in. Everything appears to be synced up. I'll message back if I see the disable message again.
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Thanks for letting me know! I'm marking Peru Bob's answer as correct, but please don't hesitate to respond to this post if the problem surfaces again.
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