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Hi
Adobe Premiere and Media encoder startup crashes on a
MacOS Catalina 10.15.7 on MacBook pro
2.8 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
Intel Iris Pro 1536 MB
250 Gb space free
I followed suggestions
- reinstalled the system,
- cleared cache,
- provide full disks and files access
All versions are crashing.
Help much appreciated
Thanks
Finally I managed removing the plugin and following your link and https://community.adobe.com/t5/premiere-pro-discussions/premiere-cc-plug-ins/m-p/5191334
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What's the oldest version you've tried?
Do you have any 3rd-party plugins installed?
How far does the loading screen get before it crashes? Usually there's a running list of modules that load at startup; see which one is listed last before it crashes.
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Thanks for your response
Its the last version of Premiere
It crashes at OCFX plugin
Navigating to Navigate to /Library/Application Support/Adobe/Common/ but dont find the folder
Plug-ins/7.0/MediaCore
Reading this thread https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-2021-does-not-open-on-start-up-...
Actually the Go pro reflrame plugin was the moment when all started crashin.
Also I don't want to update system from here.
I dont find the MediaCore or Plug in Folder.
Tips welcome thanks
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Thanks, again I finally managed to remove the plugin.
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We started experiencing this same problem in the last 24 hours. We were running Premiere 15.0 on Mojave across four machines (2x Mac Pro 2013 and 2x MacBooks) until Tuesday. On Wednesday morning we tried to load Premiere and got the same error on all machines. Contacted Adobe and it seems that their minimum OS system requirements to run Premiere 15.0 changed overnight to OS Catelina 10.15.
So we upgraded all machines to Catelina and the problem still exists on some devices but not on others. One machine in particular will still not load 15.0 as all, and crashes mid load when trying to open 22.0.
Does anyone have any suggestions as to a fix?
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I managed removing the faulty plugin following https://community.adobe.com/t5/premiere-pro-discussions/premiere-cc-plug-ins/m-p/5191334
Hope you can sort out yours.
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Hi there!
Sorry about the crash. Could you try some suggestions mentioned here? https://community.adobe.com/t5/premiere-pro-discussions/faq-how-to-troubleshoot-premiere-pro-crash-a...
Let us know if this helps.
Thanks,
Kartika
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Thanks for your response
I tried everything that you suggested
Its the last version of Premiere
It crashes at OCFX plugin
Navigating to Navigate to /Library/Application Support/Adobe/Common/ but dont find the folder
Plug-ins/7.0/MediaCore
I dont seem to have this folder, shall i create it again?
The Go pro reflrame plugin install was the moment when all started crashin.
Also I don't want to update system from here.
Tips welcome thanks
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Finally I managed removing the plugin and following your link and https://community.adobe.com/t5/premiere-pro-discussions/premiere-cc-plug-ins/m-p/5191334
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This thread gives you some more detail. It may help.