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Adobe Premiere closes without any message or report ؟

Community Beginner ,
Apr 15, 2024 Apr 15, 2024

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In the past few days, I had a issue with Adobe Premiere, when im on editing it is  sudden closing  without any error report or known reason.

 

I searched for a solution for days on Google and in the Adobe community, but had no luck. Additionally,

I reached out to Adobe support, and I also had no luck and they were unable to resolve the issue.

 

I tried my own way to find the issue and now I'm running Adobe 2023 version and it works fine

 

The problem that appeared to me after researching is that when working on Adobe 2024, the processor works at 100% maximum and the gpu not work is maximum Although the project is on adobe premiere pro mercury playback engine acceleration ( CUDA ) but GPU is near 20% only and when cpu go 100% the adobe Premiere Closes immediately, Of course in adobe Premiere 2023 I did not see this thing released. It works wonderfully and is balanced, I hope that Adobe and the experts, Find solution for the 2024 version, but at the present time, this is the current one that I can help with.

 

 

 

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.

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Community Beginner ,
Apr 16, 2024 Apr 16, 2024

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Thanks for your reply Peru

 

In fact, I tried every possibility and method but had no luck

There is only one way left for me

 

https://developer.nvidia.co

 

cuda driver

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Community Expert ,
Apr 15, 2024 Apr 15, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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