Adobe Premiere Crashing - Cannot Load Third-Party Audio Plug-Ins

[Bianca31955062tgpq]

• Issue - When I load up Adobe Premiere, I get a notification that I'm unable to load third-party audio plug-ins. Then, I'm opened up to the main page of Adobe Premiere. When I try to open ANY file or start a new project, the program immediately stops responding and I have to force quit it. I have gone through my files and clicked permissions on in Application Support files, uninstalled and reinstalled the program, and tried to reset the preferences cache.  
• Adobe Premiere Pro version number: Version 25.0 (Build 61) 
• Operating system - macOS Sequoia 15.01 
• System Info: CPU, GPU, RAM, HD: 

  • CPU Apple M1

  • GPU (Intel-based Macs and PCs)

  • GPU driver (PC)

  • RAM Memory is 16 GB 

  • Hard Drive Macintosh HD (69 GB free of storage) 

• Video format: I have been using regular mp4 files for importing and editing. 
• Workflow details: It's any project or file. 
• Steps to reproduce - (Very important!) 1. Open up Adobe Premiere 2. Attempt to click new project or open an existing project 3. Immediate crash/freeze 
  
• Expected result - Opening up any project file
• Actual result -  Crashing and freezing 

[jamieclarke]

Hi @Bianca31955062tgpq - Can you try the steps below:

On your macOS desktop hold down the "Option" key and select Go from the menu bar, you will then see a folder labeled "Library"

After Selecting Library navigate to Preferences > Adobe > Premiere Pro and then delete the folder 25.0.

Open Premiere Pro and let us know if that helps your issue.

[Peru Bob]

• • Hard Drive Macintosh HD (69 GB free of storage) 

By @Bianca31955062tgpq

That could be the issue.

There may not be enough free hard drive space for Premiere Pro to work properly.

[jamieclarke]

Hi @Bianca31955062tgpq - Please let us know if these steps help resolve your issue?

[Bianca31955062tgpq]

I tried your solution @jamieclarke and it gave me the following error: 

Initialization Failure 

The directory '/Users/[myuser]/Library/Preferences/Adobe/Premiere Pro/25.0' could not be created. Please check the validity of the directory path or parent directory protection or permission rights. 

Following @Peru Bob 's note, I also cleared up about 100 gb of space, so now I have 100 GB of space to work with on my laptop. 

Now when I open it up, it gives me that error above. 

[jamieclarke]

Hi @Bianca31955062tgpq - please see this article on updating permissions for folders that are read only https://helpx.adobe.com/x-productkb/multi/preferences-folder-read-only-error.html

let us know if this helps your issue

[Bianca31955062tgpq]

Hi Jamie, 

I checked and I had the permissions already set to "Read and Write." I'm still getting this error: 

[jamieclarke]

Hi @Bianca31955062tgpq - Can you select the 25.0, and Premiere Pro folder, then right click and select get info.  Can you post a screenshot for us.  It sounds like some folder in the chain doesn't have permissions or is possibly locked.

In the sharing and permission section it should say <User> (Me) read and write

[defaults8ugshg2b3m9]

Solved my problem. Thank you!