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Adobe Premiere importing only a piece of video.

New Here ,
Jun 15, 2022 Jun 15, 2022

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I have a problem with my Adobe Premiere, because when i try to import a video in it, it only imports the first two minutes, this problem is delaying me a lot and i need to solve it fast.

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Community Expert ,
Jun 15, 2022 Jun 15, 2022

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What is the video format? 

 

 

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Adobe Employee ,
Jun 15, 2022 Jun 15, 2022

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Hi there!

Sorry to hear that. What's the source of the media files? Could you let us know the OS and version of Premiere Pro?

 

Thanks,

Kartika

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Community Expert ,
Jun 15, 2022 Jun 15, 2022

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Hard to give a precise answer without knowing more about it - as others have asked - but there are some sources of media that can be pretty unreliable: social media sites, some YT or stream downloads, etc., and the solve can sometimes be a simple Remux/Rewrap with something like Shutter Encoder to get fresh metadata that Premiere can read properly.

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Community Expert ,
Jun 16, 2022 Jun 16, 2022

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Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Update: I found out that it was my Screen Recorder that recorded things a little "broken", the good news is that I will only have to re-record small parts with another Screen Recorder.

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