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Adobe premiere isn't opening properly

New Here ,
Jan 31, 2024 Jan 31, 2024

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Issue is attached as a picture. My adobe premeire won't load properly on either of my computers ever since latest update. It's stuck on this screen. Both of my computers are very powerful and have plenty of space. I've watched every youtube video in attempt to help but nothing worked.

 

adobe premeire screen.png

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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What's the problem with it? In your project panel, drag one of those clips onto the small icon on the bottom right, and it will create a sequence for you. It just looks like your timeline is not there, click on the Windows menu > Workspaces > Editing, and see if it looks more correct.

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New Here ,
Feb 01, 2024 Feb 01, 2024

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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Drag and drop a video file to here...

MyerPj_0-1706779015907.png

 

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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Double-click on the top middle clip in the project window, this will open your sequence.

Or reset workspace.

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Adobe Employee ,
Feb 01, 2024 Feb 01, 2024

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@Bryson231173626xu5 I've seen this happen before if the folder containing your Media Cache files is not writeable anymore. Go to Preferences > Media Cache and you can see the location, then go check that folder and see if it has write permissions, and if not, reset those permissions.

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New Here ,
Feb 01, 2024 Feb 01, 2024

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I tried it and it didnt work. Here's a video of the issue. https://www.youtube.com/watch?v=utZ65d0ejNc 

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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Well, that is a wierd problem. I know you said part of it in the video, but can you specify your hardware. Also, what type of files are you using?

Have you opened Task Manager and the Performance tab and get an idea what is working extra hard. Also, your graphics driver..

 

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Adobe Employee ,
Feb 01, 2024 Feb 01, 2024

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@Bryson231173626xu5 I see you're in Premiere Pro 2024.  What exact version are you in?
And have you rolled backwards between versions at all during the course of your project?

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