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adobe premiere keeps crashing when I click edit references and anything under preferences

New Here ,
Nov 01, 2022 Nov 01, 2022

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as the title suggests when I click on edit scroll down to preferences and click media for example under preferences the application freezes it does not load it freezes therefore then I have to alt F4 I have restarted I have reinstalled I have tried different versions I just got adobe premiere today and right now this is not looking good for the program because I wanted to try something new something better because I have been using an old version of Vegas Pro and wanted something better my specs are win 11  I-7 8700K @ 5.0GHz 32GB @3000MHz  and a 3090 ti I don't think it's my computer I have even tried running premier ro just by itself no other applications weren't running services everything if this problem proceeds i'm going to uninstall it cancel my subscription and never use this again this has been in a terrible first time experience and I will continue to use Vegas pro it is sad that I will have to do that I would have liked to use something a bit more powerful and useful but if this is how it's going to be then I do not want to use this program if anybody has any suggestions or has had this problem themselves it'd be much appreciated for the help

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Crash , Freeze or hang

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

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New Here ,
Nov 01, 2022 Nov 01, 2022

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so its the newset gaming and studio drivers cuasing it i went back to 517 gamning and it works fine

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