• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

Adobe Premiere Pro 2024 is Damaged and Can't Be Opened

Community Beginner ,
Oct 11, 2023 Oct 11, 2023

Copy link to clipboard

Copied

Hi there,

 

Just wondering if anyone else is getting this problem with premiere 24. I followed the instructions in this existing post to no avail: 

https://community.adobe.com/t5/premiere-pro-discussions/adobe-premiere-pro-2023-is-damaged-and-can-t...

 

All other 2024 apps work fine. 

TOPICS
Crash

Views

2.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Oct 11, 2023 Oct 11, 2023

Unistall and use cleanertool

Then reinstall.

See how that goes.

Votes

Translate

Translate
Community Expert ,
Oct 11, 2023 Oct 11, 2023

Copy link to clipboard

Copied

Unistall and use cleanertool

Then reinstall.

See how that goes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

I can confirm that this worked for me. I had missed the cleanertool step. Thanks Ann.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

Same Isssue. Did uninstall and reinstall nothing happened.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

 

quote

Did uninstall and reinstall nothing happened.


By @Kuldeep30102067akqb

Did you use the Cleaner Tool?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

Adobe !!!! this is not good and thustworthy.

Have used Adobe software since the first release of Photoshop. It just gets more and more complicated.

Can't belive we have to follow this complicated guideline and use a special Adobe cleaner app!!

What is this? We pay a lot of money for Adobe CC.

Please make an update to Premiere Pro that fixe the issue and please don't spread a lot of file all over my computer when you install things.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

LATEST

I manually deleted all Premiere-files on user/Documents + all files in user/Library/Preferences,

then uninstalled Adobe Premiere Pro 2024,

the installed Adobe Premiere Pro 2024.

 

All works now — no "Damaged"-dialogue at the start.

Did not use the cleaner app or followed all the steps proposed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines