Sorry about the poor experience. We can get this checked. Please let us know the version of Premiere Pro that you are using & the system specs (OS, CPU, GPU & RAM).
Delete the Media Cache and Media Cache files:
If that doesn't work,try resetting the preferences:
If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
If that doesn't work, try Preferences > Audio Hardware and set Input to None.
If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)
If that doesn't work, try creating a new project and import the old one into it.
Also, please help us help you:
I just had the same problem after formatting my pc and the solution was to uninstall the software and run it again,
I fix that. And the problem arose after an update in windows 10
You can also refer to this thread that discusses a similar issue: https://community.adobe.com/t5/premiere-pro/erreur-au-lancement-premiere-pro/m-p/12121283#M352816
Let us know how it goes.
I have the same issue
Hi bneto3000 & Pannawit98C6,
Install all the available OS updates. Also, make sure that GPU driver updated to the latest from the manufacturer's website.
Let us know if it helps.
Hello, I just bought and installed Premiere and when I want to open the program I have an error 0xc00007b.
I need to solve it, help please!