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Adobe Premiere Pro Error 0xc00007b

New Here ,
Jun 25, 2021 Jun 25, 2021

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I can not open the Adobe premier pro via error message

"Adobe Premiere Pro Error 0xc00007b"

 

anyone know the solution to this problem? please help.

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Crash , Error or problem

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Adobe Employee ,
Jun 25, 2021 Jun 25, 2021

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Hi Pannawit98C6,

 

Sorry about the poor experience. We can get this checked. Please let us know the version of Premiere Pro that you are using & the system specs (OS, CPU, GPU & RAM).

 

Thanks,

Sumeet

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Community Expert ,
Jun 25, 2021 Jun 25, 2021

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work,try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-ques...

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Community Expert ,
Jun 25, 2021 Jun 25, 2021

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Helo, 

I just had the same problem after formatting my pc and the solution was to uninstall the software and run it again, 
I fix that. And the problem arose after an update in windows 10

 

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Community Expert ,
Jun 25, 2021 Jun 25, 2021

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Different program with same error, so the ideas may help

Several ...07b Problems https://community.adobe.com/t5/Premiere-Elements/Premier-Elements-12-will-not-open-error-message-0xe...

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Adobe Employee ,
Jun 28, 2021 Jun 28, 2021

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Hey there!

You can also refer to this thread that discusses a similar issue: https://community.adobe.com/t5/premiere-pro/erreur-au-lancement-premiere-pro/m-p/12121283#M352816

 

Let us know how it goes.

Thanks,

Kartika

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New Here ,
Jul 09, 2021 Jul 09, 2021

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I have the same issue

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Adobe Employee ,
Jul 27, 2021 Jul 27, 2021

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Hi bneto3000 & Pannawit98C6,

 

Install all the available OS updates. Also, make sure that GPU driver updated to the latest from the manufacturer's website.

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
Jul 16, 2023 Jul 16, 2023

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Hello, I just bought and installed Premiere and when I want to open the program I have an error 0xc00007b.

I need to solve it, help please!

Beru3111266897ke_0-1689528500083.png

 

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Community Expert ,
Jul 16, 2023 Jul 16, 2023

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LATEST

Update Windows.

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