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Adobe Stock MoGrT Error

Explorer ,
Jan 10, 2023 Jan 10, 2023

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I license and download a MoGrT from Adobe Stock in my Essential Graphics panel. I get the blue checkmark. When I drag it from the panel to my timeline, I get an error message that says, "An error occurred during download from Adobe Stock server. Please try again." It does this each time.

 

When I go to the Adobe Stock website and attempt to "Save To Library" with the same MoGrT, the website gives me a red alert at the bottom of the page, indicating "Something went wrong. The action could not be completed."

 

The only solution I have at the moment is to manually download and import the .mogrt.

 

Can anyone help me solve this?

 

macOS Monterey 12.3.1

Adobe Premiere Pro 23.1.0 (Build 86)

Macbook Pro 16-inch, 2019

2.4 GHz 8-Core Intel Core i9

64GB 2667 MHz DDR4

AMD Radeon Pro 5600M 8GB

Intel UHD Graphics 630 1536MB

TOPICS
Editing , Error or problem , Import , User interface or workspaces

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Community Expert ,
Jan 10, 2023 Jan 10, 2023

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Adobe Employee ,
Jan 10, 2023 Jan 10, 2023

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