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Adobe Teams collaborators' names display as "UD UD" within Premiere

Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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I have been dealing with an extremely frustrating bug with Adobe Teams and Premiere Pro Team Projects where the names of the collaborators show up as UD UD in the project instead of their Adobe account names (full name & surname).

This makes it difficult to tell who worked on what asset within the project. Luckily their different profile pictures show up, so we have been making use of that as an identifier for now.

I hope this can be fixed as soon as possible. It would make the Team Project experience far more simple for my team and I.

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Error or problem, User interface or workspaces

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Community Beginner ,
Jul 22, 2021 Jul 22, 2021

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I might have found a fix for this. Try renaming the accounts in your team via the admin console webpage. Their names should appear once you start a new Team Project.

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Community Beginner ,
Jul 23, 2021 Jul 23, 2021

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This didn't work 😞

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New Here ,
Sep 07, 2021 Sep 07, 2021

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I am having the UD UD issue as well. The users in my "request signatures" string have the correct e-mail addresses, but their names appear as UD UD. What is the cause?

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