• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

After I update Premiere Pro 22.3, Export hangs at 79%, is there a solution?

Community Beginner ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

After I update Premiere Pro 22.3, Export hangs at 79%, is there a solution?
Even though I tried exporting the file in the media encoder, it still hangs at 79%, what's the reason?

P.S. file exported per hour 1 hour

Screenshot 2022-04-20 220153.jpg 

TOPICS
Error or problem , Export

Views

944

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Hi there!

Sorry to hear that. Could you share your system details (OS, CPU, RAM, GPU)? Can you post your export setting?

 

Let us know.

Thanks,

Kartika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Hello,

I am having the exact same issue with my iMac. This also happened after I updated to the latest version of Premiere Pro. I had no issues with the previous version of Premiere Pro.

 

Please advise on how to troubleshoot or when this bug will be fixed by the tech team.

 

Joe

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

OS : Windows 11 Home Single Language

CPU : 11th Gen Intel(R) Core(TM) i9-11900H @ 2.50GHz 2.50 GHz

RAM : 16.0 GB (15.7 GB)

GPU : NVIDIA Geforce RTX 3060 laptop gpu

export setting
Youube 1080P 60Fps

Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Hi,

Have you tried making another sequence and try to export it to see if the same happens?

 

Adobe Community Expert
Adobe Certified Professional

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Yes. I've tried it with two separate sequences and restarted a new project from scratch. This seems to be an issue related to latest update.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Loads of people are having problems with Premiere since the last update.

Roll back to previous version for now until this gets fixed.

 

Adobe Community Expert
Adobe Certified Professional

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Thanks Marek. That's what I am doing.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 21, 2022 Apr 21, 2022

Copy link to clipboard

Copied

Previous version should be ok for now if it's any consolation 😉

 

Adobe Community Expert
Adobe Certified Professional

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 21, 2022 Apr 21, 2022

Copy link to clipboard

Copied

Thanks so much. I've had the same proble and have tried everything! I will try rolling back to the 22.2 version. I appreciate the tip

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 21, 2022 Apr 21, 2022

Copy link to clipboard

Copied

And that worked! Yay!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 21, 2022 Apr 21, 2022

Copy link to clipboard

Copied

I'm glad this worked for you! 🙂

 

Adobe Community Expert
Adobe Certified Professional

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Did you try expoting as image sequence ? 

one more note, did you try exporting directly to folder named in English ONLY  ?

 

Screen Shot 2022-04-20 at 11.23.01 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Thank you very much everyone. Now export can be done by way of backing version to 22.2.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Hi,

Sorry! Can you try exporting using Software Encoding? If that is still an issue, try exporting to another codec, like ProRes 422 LT or similar? Let us know if that works.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

No. I don't have time to try other solutions that don't work. I am rolling back to a previous version. There really needs to be more rigorous testing and better communication with customers during new rollouts and updates.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Mp4 1080P 60Fps

Thank you very much everyone. Now export can be done by way of backing version to 22.2.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

Thank you very much everyone. Now export can be done by way of backing version to 22.2.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 20, 2022 Apr 20, 2022

Copy link to clipboard

Copied

However, we would like adobe to fix the aforementioned errors. It might happen to some people.

thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 23, 2022 Apr 23, 2022

Copy link to clipboard

Copied

I am having this same issue. Has this been resolved yet?

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 23, 2022 Apr 23, 2022

Copy link to clipboard

Copied

LATEST
quote

I am having this same issue. Has this been resolved yet?

 

By @rsdrumm

 

The issue has been identified and has been fixed in the beta version that you can download from the Creative Cloud app. There will be an official update later on. No dates yet.

EDIT:
I just re-read that it was fixed for when the playback hangs at around 34:46. It´s still worth trying the beta since this probably was what triggered the export to hang.

More info: Known issue: Premiere Pro stops playback at around...

 

Averdahl_0-1650740424162.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines