After installing when I opned my premium pro MFcreate DXGISurfacebuffer error appears

New Here ,
Aug 12, 2021 Aug 12, 2021

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The procedure entry point MFcreate DXGISurfacebuffer could not be located in the the dynamic library c:\program files Adobe\Adobe Premiere Pro 2020\GPUFoundation.dll

 

[title edited by mod]

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Error or problem, Hardware or GPU

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Adobe Community Professional ,
Aug 12, 2021 Aug 12, 2021

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Never seen this error.

Have you tried re-installing.

Please post computer specs.

 

Adobe Premiere Pro CC System Requirements

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New Here ,
Sep 01, 2021 Sep 01, 2021

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all of my specs seem to be in order, but i am also having the same issue as DWELL5e75, 

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Adobe Employee ,
Sep 02, 2021 Sep 02, 2021

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Hi DWELL5E75 & Kazasta13,

 

Sorry for the issue.

Did you try resinatlling the app as suggested by Ann Bens? Did it help? If it didn't, try doing a clean installation of all Adobe apps using Adobe Cleaner Tool.

Let us know if it helps.

 

Thanks,

Nishu

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