All Essential Graphics have yellow T and exclamation mark, will show up as hollow text in timeline

[Nathan28677979zu27]

All of my essential graphics are showing a yellow T in the corner and will show up as hollow text in my timeline. Even going back to old projects, my bold and filled in text captions now show up as hollow text. Please help!

[Flynn291192302852]

Me too. Did you manage to fix itg?

[Kevin-Monahan]

Hello @Nathan28677979zu27,

Thanks for the message. It’s been a long time since you filed this bug, and I apologize for the lack of a response. Are you still having this issue? If so, the team will need more information from you to reproduce the bug. Can you provide the information required here? How do I write a bug report?

I'll move your post to the Discussions board while we await your information.

Thanks,


Kevin

[Theresa Rostek · Accepted solution]

Thanks for re-highlighting this one @Kevin-Monahan!

@Nathan28677979zu27 & @Flynn291192302852, the [T] in the corner of mogrts in the Essential Graphics panel shows that your Adobe Fonts are unsynced. If it's been a while since you've used a font, they will become unsynced. The font you're seeing on the program monitor is Castellar, which is the missing font replacement in your Graphics Preferences. 

Go to the Essential Graphics panel, multi-select by holding ctrl and clicking all the mogrts you want to select, right click on a mogrt thumbnail and select Sync Missing Fonts. It could take a few minutes depending on your internet speed. Dragging any mogrt to the timeline also runs the font sync.

If the [T] does not go away after a bit, go to fonts.adobe.com and sign out. Then sign out from the Creative Cloud app, this will close Premiere Pro so make sure to save. Re-sign back into everything and that should get everything re-synced.

If it doesn't, let us know! Sorry for the trouble, but hopefully this gets y'all back on the right track.

Theresa