Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

All of my Adobe Premiere Team Projects have completely disappeared from my account.

New Here ,
Oct 20, 2025 Oct 20, 2025

Hi Adobe Support,

I need immediate assistance. All of my Adobe Premiere Team Projects have completely disappeared from my account. When I open Premiere Pro, the Team Projects tab is empty — none of my previous work appears.

This is critical client work, and I need help restoring my Team Projects or confirming if they were removed or migrated. Please escalate this to a technical specialist as soon as possible. 

I’ve tried calling multiple support numbers, but no one is answering the phones, and the live chat support has been!
Please confirm receipt of this message and provide the next steps for recovery.

129
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Community Expert , Oct 20, 2025 Oct 20, 2025

This might be related to the AWS outage today.

https://status.adobe.com/?linkId=100000387808097

Translate
Community Expert ,
Oct 20, 2025 Oct 20, 2025

This might be related to the AWS outage today.

https://status.adobe.com/?linkId=100000387808097

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 27, 2025 Oct 27, 2025
LATEST

Have you been able to access your team Projects since the recovery of the AWS service?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines