Title. Moved from 2022 to 2023. Video files are now always green and corrupt. These include video files that worked fine before the update.
Using a 2014 Macbook pro. Tried clearing media cache. Tried holding shift to reset settings. Tried turning off hardware acceleration. Didn't work, not that I want to work on a laptop without hardware acceleration. It seems to be a bug with premiere. Fix it.
[edited by moderator]
Error or problem
Hardware or GPU
Sorry for the issue. Could you let us know the exact version of Premiere Pro you're currently using (Here's how to check)? Please share your system's specifications (OS, OS version, CPU, GPU, RAM). Usually, this issue is caused by outdated video card drivers, which come bundled with OS updates in the case of macOS. Please check if you have any updates available.