• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

any one have experience in "export" error with premiere cc2018?

New Here ,
Apr 24, 2018 Apr 24, 2018

Copy link to clipboard

Copied

good day to all,

I've updated premiere cc2018 at the last version 12.1.1 and when i've launched the first time the application appears the red triangle with the following message:  a low-level exceptio occure in:(exporter). And now the message appeare always.

Is there any possibility to fix this error?

I'm using windows 7 64 bit and Nvidia quadro M4000.

thaks

Views

178

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 25, 2018 May 25, 2018

Copy link to clipboard

Copied

Check out this discussion, adrianor: A low-level exception occurred in: H.264 (exporter 9) Adobe Premiere

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 25, 2018 May 25, 2018

Copy link to clipboard

Copied

LATEST

Does the red triangle appear when you open a specific project?

If linked to one project file, try the following:

- Create a new project.

- Import the project in to this new file.

- Double click the sequence in that has imported.

That has fixed the problem for some. Hope it helps you.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines