App content not syncing unable to access projects

New Here ,
Sep 06, 2021 Sep 06, 2021

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I initiated my projects using the app then decided to go ahead and pay for the membership to be able to use the files on my computer, now I have done that I cannot access any of my projects on the app and on the computer all my project appead to be empty. there is not media files in them. I am using my iphone XR and a PC. Any help is welcome.

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Crash, Error or problem, How to

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New Here ,
Sep 08, 2021 Sep 08, 2021

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I really appreciate if I could get some response from Adobe. I am struggling to understand why the app crashed as soon as I paid for the membership. Adobe happily took my money and now I am not able to acces any of my projects. I need to finish my projects ASAP this is quite important. 

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