I initiated my projects using the app then decided to go ahead and pay for the membership to be able to use the files on my computer, now I have done that I cannot access any of my projects on the app and on the computer all my project appead to be empty. there is not media files in them. I am using my iphone XR and a PC. Any help is welcome.
I really appreciate if I could get some response from Adobe. I am struggling to understand why the app crashed as soon as I paid for the membership. Adobe happily took my money and now I am not able to acces any of my projects. I need to finish my projects ASAP this is quite important.