App crashing, multiple editors, bulky black magic files

Community Beginner ,
Nov 08, 2021 Nov 08, 2021

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Adobe Premiere Pro app is crashing after a few minutes of using it. It is a project file another editor shared with me and I have all of the footage files on my end too. I'm able to relink all the media (locate it) fine, but after a few minutes of being in the project on premiere, it then crashes. I am not sure why and need help troubleshooting this. Also, it is using black magic raw files so that could be why, perhaps it is too big for my computer. Or also it tries to get me to relink the render files, and I am not sure where they are located or if I even have those (I don't think that I do) so I choose not to relink render files. Please help!

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Crash, Editing

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New Here ,
Nov 23, 2021 Nov 23, 2021

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This is also happening to me.

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Adobe Community Professional ,
Nov 23, 2021 Nov 23, 2021

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This could be a number of things.

 

One of the first that comes to mind is if the folders with the media or any cache files are also viewed/controlled by an auto-backup app like OneDrive, DropBox, whatever, when that other utility runs it's regular trip through the folder some metadata changes on the files so Pr thinks the file has gone missing somewhere.

 

Neil

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