App doesn't initialize

New Here ,
Apr 17, 2022 Apr 17, 2022

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Clicking on the app after about 10 seconds I get the error message "Display Surface Intialization Failed"

Phil Erickson

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Error or problem

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Adobe Community Professional ,
Apr 17, 2022 Apr 17, 2022

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Another user posted about Avast putting Premiere to sleep. Are you using it?

 

Neil

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New Here ,
Apr 17, 2022 Apr 17, 2022

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No -- thanks Neil.  Anything else?   I've got a presentation for Thursday

 

Phil

 

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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What's your hardware?

 

Neil

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