ARC A 750 GPU Incompatibility Forces Me to Switch Premiere

[İSKENDER269713945q5z]

Since I bought this GPU I have performance problem with editing programs especially via Adobe Premiere Pro. Program gets slower on timeline, double screen useless, always makes flicker, if I want to drag something everthing responds very late, slow etc. Unfortunatelly I will sell this GPU or I will change Premiere  because I am waiting and waiting for an update but I ınderstand that there is no hope. I wrote in this page few months ago too. I cant understand is the screen shaking or camera shaking. so I have take  small exports for checking:(. In timeline everthing gets slow,responds very late.  I tought this GPU will be better than my 9 years old 1050Ti but its not. Not suitable for my usage. system i5 13400f CPU,ARCA750GPU, 64 GB DDR4 Ram

https://community.adobe.com/t5/premiere-pro-discussions/will-premiere-pro-suppport-intel-arc-gpu-s/m...

https://community.adobe.com/t5/premiere-pro-discussions/second-monitor-goes-black-like-flickering/m-... 

[jamieclarke]

Hi @İSKENDER269713945q5z - 
Thanks for submitting your bug report. We need a few more details to try to help with the issue.
Please see, target=_blankHow do I write a bug report?

Can you check your audio hardware settings and make sure Default Input is set to "No Input"

Do you have any third party plugins or panels installed?

Sorry for the frustration.

[İSKENDER269713945q5z]

• Issue - Screen Flickers,Shakes, produces black bars, if I drag and drop video timeline responds late.
• Adobe Premiere Pro version number: 25.1.0(build 73)
• Operating system - Windows 10 Pro
• System Info: CPU, GPU, RAM, HD:

  • CPU i5 134500f

  • GPU ARC A750

  • GPU driver Intel® Arc™ & Iris® Xe Graphics - Windows* Installation successful2025-02-11 

  • RAM 64 GB DDR4 Kingston Fury Beast

  • Hard Drive 2 x 1TB Kingston Fury Renegade

• Video format: 1- IMG_0896.MP4,Video Codec Type: MP4/MOV H.264 4:2:0 (Full Range),4K IPB Light. 2-DJI_0034.MOV, Video Codec Type: HEVC 4:2:0 4K 
• Workflow details: 2 Monitor normal 4K videos
• Steps to reproduce - (Very important!) I put the video in the link below
  
• Expected result - What should have happened after the last step?
• Actual result -  What did happen after the previous step? 

[jamieclarke]

Hi @İSKENDER269713945q5z - We need to know the exact driver version.  You can find it in Device Manager > Display adapters > Double click you GPU and select the Driver tab.

[İSKENDER269713945q5z]

32.0.101.6559

[jamieclarke]

Hi @İSKENDER269713945q5z - Can you try rolling back to 32.0.101.6458