as of last update i can't export!!!

[STARALIS]

as of last update i can't export....

it's always stop responding, and eventually crashing..

i have send several error reports.....

[Ged_Traynor]

Hi

Can you tell us which Adobe application you're using so we can move the thread to the correct forum

[Nancy OShea]

Update of what -- Creative Cloud, Photoshop, Illustrator?  Please be specific.

If something is crashing your computer, what do your crash logs say is the faulting module?

[STARALIS]

via Creative Cloud i did an update for all instlld programs premiere pro, Photoshop, Illustrator ,After Effects, but Im using mostly premiere pro and the export problem is there, oldw in media encoder im abel to render and export, but sometimes the program getting unresponsive as well...

I DID TRY TO REINSTALL "PREMIERE PRO"  BUT SAME PROBLEMS STILL EXIST...

[Kartika Rawat]

Sorry about the issue. Can you share your system details (OS, CPU, RAM, GPU)? Could you check if crash reports are saved? https://community.adobe.com/t5/premiere-pro-discussions/faq-where-do-i-find-premiere-pro-crash-logs-...

Let us know.

Thanks,

Kartika

[Peru Bob]

Try resetting the CC App.
To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

[Thore Rehbach]

Same here, it's really annoying. It's the core functionality of this software and i lost severall hours while trying to get around the problem. No i switched back to 22.0, which also crashes sometimes, but not every time i try to export a video.

[Thore Rehbach]

Setup:

17" Laptop with RTX2070, 10875H CPU, 64 GB RAM, 2 GB/s SSD, latest Studio Drivers.