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Audio & Video sync problem after uploading the project on drive

New Here ,
Jul 17, 2023 Jul 17, 2023

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Hi,

 

I'm facing a weird issue, I have edited the videos and they are working completely fine on my PC, but when I upload the whole package on any drive and share it with my client, it displaces the audio & video... can anyone please help and share the solution?


Thanks 

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Error or problem , Export

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Adobe Employee ,
Aug 02, 2023 Aug 02, 2023

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Hi ms28134040!

Sorry about the issue. What type of media files are you using (codec/ format, frame rate, frame size)? Are you getting this issue with a specific project?

 

Let us know.

Thanks,

Kartika

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