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Audio and Video still showing on timeline but nothing plays

New Here ,
Jun 30, 2023 Jun 30, 2023

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After working for a few hours on my video, I looked back at the beginning and it looks like a part of my sequence is erased. The files are still showing there but the audio is flat and no video is playing either. I've tried going to an older audio save but it's either too far back where I'd have to edit again or it's just not there.

 

I'm a beginner, so don't know how to trouble shoot.

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Crash , Editing , Error or problem

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Community Expert ,
Jun 30, 2023 Jun 30, 2023

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Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/...

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

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Community Expert ,
Jun 30, 2023 Jun 30, 2023

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Your clips are parts of a sequence or multi sequences, so you have to double click on one of these clips with no audio, this way you will open the nested sequence, inside of that sequence, check if there is any audio or any problem with the audio...

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