We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
since i updated to PP 2021 the audio of the Panasonic Varicam is competly distorted. Any tip how i can fix it. I worked in PP 2020 on the same machine, but i had to update for a template which only works in the 2021 version.
You need to be more specific, as in distorted: how?
Upload sample, show screenshot............
Did you check the audio hardware settings in the Preferences?
Yes, i did. Audio Output works fine. Only the Panasonic Varicam Clips get distorted.
Screenshot of what?
Thanks for your help. Unfortunatly, delteting Cache and preferences didn´t help. I am pretty sure its a codec issue, but i don´t understand why it did work in 2020, but doesn´t in 2021.
Set Default input to NONE.
Thanks, but didn´t fix it.
We're sorry about the poor experience. We're investigating a similar issue that has been addressed in one of our Beta builds. Would you mind installing the latest Beta build from the Creative Cloud Desktop app to check if it's working properly? You may refer to this link to know more about Creative Cloud Beta.