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Audio Drop-Out on Rendered Project

Explorer ,
Feb 24, 2023 Feb 24, 2023

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3.5 minutes short video. Audio drops out at 1:29 for around 15 seconds after I sent to render (not on a cut acttually, but after the end of some B roll on a video track [didn't have audio])

 

Tried copying audio track to another track and muting old track, made a new sequence and did same. No luck.

 

Fixed in the end by exporting the audio only as a WAV file and re-importing it and checking lip sync.

 

Posting this for completeness - in case others are seeking solution.

 

G'luck, Callum.

 

 

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correct answers 1 Pinned Reply

Adobe Employee , Apr 26, 2023 Apr 26, 2023

Hi @callum.m0mcx ,


Sorry for this problem. We have made one fix regarding the intermittent audio dropouts from exported files in the latest beta builds.  This fix is available in both Premiere and Media Encoder beta builds. 

Please check out the latest beta build version from the creative cloud and let us know how it goes there.

You can download the latest Beta builds from Creative Cloud --> Beta apps --> Premiere Pro (Beta)/Media Encoder(Beta) 
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

...

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Adobe Employee ,
Apr 26, 2023 Apr 26, 2023

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Hi @callum.m0mcx ,


Sorry for this problem. We have made one fix regarding the intermittent audio dropouts from exported files in the latest beta builds.  This fix is available in both Premiere and Media Encoder beta builds. 

Please check out the latest beta build version from the creative cloud and let us know how it goes there.

You can download the latest Beta builds from Creative Cloud --> Beta apps --> Premiere Pro (Beta)/Media Encoder(Beta) 
https://helpx.adobe.com/x-productkb/global/creative-cloud-public-beta.html

 

If you still face this issue, please share your project files(&media) here https://helpx.adobe.com/creative-cloud/help/share.html and we will check on our end.


Thanks,
Mayjain

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