Audio dropping out in Premiere

Community Beginner ,
Jul 27, 2022 Jul 27, 2022

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Just got a brand new system; specs attached in the image. Most up-to-date version of Premiere. Audio constantly dropping out in all edits. Sample rate of footage matches the sequence, I've tried importing through the media browser, I think I tried a few other suggestions nothing working. This appears based on other forum posts to be a common issue...any help is appreciated thank you.

 

SystemSpecs.jpg

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Audio , Editing , Error or problem , FAQ , Formats , Freeze or hang , Performance

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Adobe Community Professional ,
Jul 27, 2022 Jul 27, 2022

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Have you tried setting input to None in Audio Hardware settings?

 

Hope this helps.

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Community Beginner ,
Jul 27, 2022 Jul 27, 2022

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Yes

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Adobe Community Professional ,
Jul 27, 2022 Jul 27, 2022

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What type of footage are you working with?

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Community Beginner ,
Jul 27, 2022 Jul 27, 2022

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It's happening across a variety of footage types - some of it is Prores, some is uncompressed, some is mp4. It's happening across all of them 

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Adobe Community Professional ,
Jul 27, 2022 Jul 27, 2022

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Hmm. That's weird. Have you tried chatting online with Adobe helpdesk?

 

We are actually users just like you. Unless anyone else has a clue, I'm afraid that at least I can't help you with this one...

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