Audio issues, stuttering, repeating, unresponsive

[ReidFilms]

I'm finding the audio experience very frustrating using 25.2.3

I experience a great deal of stuttery, repetitive audio. I also find that the audio continues to play even after hitting spacebar or K, sometimes it will stop after several seconds, other times it continues and I have to force quit the program.  Using internal soundcard.

Mac M4 Mini

16GB  ram 1TB storage, using Thunderbolt 4 SSDs for rushes, internal drive for cache.

[Ann Bens]

Make sure Default Input in the Audio Hardware in the Preferences is set to No Input.

[ReidFilms]

First thing I tried, no change.

[Peru Bob]

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premi...

If that doesn't work, try resetting the preferences:
https://helpx.adobe.com/in/premiere-pro/using/reset-preferences.html

[Dani_V.]

Hi @ReidFilms,

Sorry you are experiencing issues. Could you share some more details on the source media you are working with (video/audio file type, frame rate, etc) and your sequence settings? Are you using a proxy workflow?

Can you right-click on the Program Monitor or click on the wrench icon, and deselect 'High Quality Playback' if selected and see if that makes a difference? Do you have any Transmit Device Playback configurations under Settings > Playback?

Sorry for the frustration,
Dani

[ReidFilms]

Hi Dani,

I'm using ProRes proxies, editing a 25fps 4k sequence. I have tried deselecting High Quality Playback and that seems to have fixed the worst of it. I'm curious as to why I haven't had to do that with previous iterations of the software?

Thanks

[Dani_V.]

Glad to hear deselecting that helped! Was that option always selected before in previous versions? ProRes proxies should normally provide pretty good playback though—were they made within Premiere and are they proper ProRes Proxy format (not 4444 or HQ, etc; 1920x1080 or smaller)? Are they attached to full resolution media, or are they being worked with on their own? If attached to full resolution media, what is the source media file type/frame rate? Do you know what camera was used?