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Audio on Clips Drops on Export

Explorer ,
Aug 10, 2021 Aug 10, 2021

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This is the second project that I've had this issue in.

 

Trying to export my edited timeline I'm finding that some clips render in the export without the audio track from the clip. It works okay with the music and sound effects.

 

The source clips affected are all from a GoPro Hero 8, so I guess they're H.264/H.265.

 

When I run the export I usually select the output tp be 4K Ultra, or YouTube 4K.

 

I've never had the problem before the most recent update - 15.4.0 Build 47

 

I've tried various work arounds;

  • using the audio effcts to fill left/right
  • export multiple times and then cut those sections together that have the audio
  • render in to out one the problem clips, then export using previews
  • rebdered using Media Encoder 2021

 

Each of those has given some slight fix, but it's still randomly missing out audio.

 

Is this a bug with the recent release? Or is there something anyone can suggest?

 

Cheers

Simon

 

Windows 10 Home 64 bit

AMD FX 4300 Quad-Core 3.8GHz
32 GB RAM
1TB SSD
Nvidia Quadro M2000

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Audio, Export

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Explorer ,
Aug 11, 2021 Aug 11, 2021

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UPDATE

Another editor I know told me earlier today that he's had the same problem.

His seemed to be caused by his hard drives being full.

So having checked my C drive I found it was very full, so have reduced the contents to 50% of what it was.

It seems to have improved, but still found two clips where the the audio from the A roll clips hasn't rendered in the export.

I've gone back to try again having done a preview render on the problematic clips first.

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Engaged ,
Oct 28, 2021 Oct 28, 2021

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I'm having the EXACT same problem and I have PLENTY of available disk space.  It's a random points, the audio just drops out for about 5-10 seconds, then picks up again in my exported MP4.

 

When I playback in my sequence, no issue with audio at all.  

 

The ONLY solution so far seems to be to render out again and hope ... so far a 2nd render has worked.  But after researching this problem and (I on Pr 22.0.0 (Build 169)) finding MANY other users with the exact same issue and no resolution, I'm kinda surprised Adobe haven't acknowledged or addressed this?

 

Cheers, Rob.

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Explorer ,
Oct 28, 2021 Oct 28, 2021

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LATEST

I've gone back to Pr 2020 and had no problems whatsoever with this issue, Rob.

 

I've edited a load programmes since August, when I first reported this issue to Adobe all in the previous version.

 

I've just checked CC and see there's an update available to 15.4.1 so I'll give that go for my next project and see if it's resolved.

 

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