• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Audio only partially dragging into Premiere

Community Beginner ,
Apr 16, 2024 Apr 16, 2024

Copy link to clipboard

Copied

Hey all, I'm having a problem importing audio tracks from a video into Premiere (same camera/setup I have used in the past successfully). When I first dragged the file in, it only brought about 2/3 of the audio in (e.g., about 12 of 18 minutes) -- screengrab here:

 

Track 28 screengrab 1.jpg

 

When I re-imported the video file from the camera and tried again, it brought in slightly more of the audio, but now about 15 of 18 minutes:

 

Track 28 screengrab 2.jpg

I have played the clips in Media Player (from the files as imported to the computer), and all have full audio in there; the file sizes are also comparable to similar ones with full audio. 

 

Has anyone encountered that and do you know how to get around it? Thanks in advance!

TOPICS
Audio , Error or problem , Import

Views

147

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 16, 2024 Apr 16, 2024
quote

No, I only hear the audio up until the point where it seems to disappear from the track. 


By @Lori3677895266r6

 

O.k, then i would close Premiere Pro and then follow the instructions here to clear the Media Cache: FAQ: How to clear your Media Cache in Premiere Pro - Adobe Community - 11017257

 

When done, open the project you have and don´t touch anything until all media has been conformed. You will see a blue progress bar down right in the UI while the media is being conformed. Wait until it´

...

Votes

Translate

Translate
Community Expert ,
Apr 16, 2024 Apr 16, 2024

Copy link to clipboard

Copied

quote

Has anyone encountered that and do you know how to get around it? Thanks in advance!


By @Lori3677895266r6

 

Do you hear all audio if you playback the clip/s on the timeline?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 16, 2024 Apr 16, 2024

Copy link to clipboard

Copied

No, I only hear the audio up until the point where it seems to disappear from the track. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 16, 2024 Apr 16, 2024

Copy link to clipboard

Copied

quote

No, I only hear the audio up until the point where it seems to disappear from the track. 


By @Lori3677895266r6

 

O.k, then i would close Premiere Pro and then follow the instructions here to clear the Media Cache: FAQ: How to clear your Media Cache in Premiere Pro - Adobe Community - 11017257

 

When done, open the project you have and don´t touch anything until all media has been conformed. You will see a blue progress bar down right in the UI while the media is being conformed. Wait until it´s done.

 

Sometimes when one start to play around with the imported media before everything is conformed the audio can be messed up and only parts of the clip will have usable audio. Waiting until all media have been conformed often solves that issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 16, 2024 Apr 16, 2024

Copy link to clipboard

Copied

This worked!! Thank you @Averdahl !!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 16, 2024 Apr 16, 2024

Copy link to clipboard

Copied

LATEST
quote

This worked!! Thank you @Averdahl !!


By @Lori3677895266r6

 

Great that it worked and thank you for reporting back! 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines