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Audio out of sync Premiere pro cc 2017

New Here ,
Jan 11, 2017 Jan 11, 2017

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So Im trying to do some edits in premire, but whenever I import my video, it imports the audio out of sync. Is there a setting to fix this?
The file tyme Im using is a quictime movie with a h.264 codec, AAC and its 1920x1080

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correct answers 1 Correct answer

New Here , Oct 27, 2017 Oct 27, 2017
Changing to constant frame rate in Handbrake worked great. Thank you!

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New Here ,
Jan 06, 2018 Jan 06, 2018

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I encounter the same problem with a NOKIA 8 - No matter if I use Filmic pro or any other recording app. This is just totally annoying. Once inside of Premiere the footage is out of sync. I work on PC Win10 ... Yes sure I can re-code it somehow with handbrake but this is not a workflow for 2018!

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LEGEND ,
Jan 06, 2018 Jan 06, 2018

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Step 2B below will solve this for you.

Unofficial Premiere Pro Troubleshooting Guide

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New Here ,
Jan 07, 2018 Jan 07, 2018

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You mean 2b is saying a mobile phone is not a suitable media, I think many users will not agree. Finally, its all about the variable frame rate problem is it not?

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LEGEND ,
Jan 07, 2018 Jan 07, 2018

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I think many users will not agree.

Quite right.  And many of those users have problems.

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Community Beginner ,
Jan 18, 2018 Jan 18, 2018

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So, Premiere Pro can't handle MP4 and it's now 2018? With a vast potential of a blogging market, I'm astounded that Adobe hasn't considered this a worthwhile fix

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LEGEND ,
Jan 19, 2018 Jan 19, 2018

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The MP4 file format is not a problem.

The non-standard video recorded by cell phones often is.

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Jan 23, 2018 Jan 23, 2018

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Hi taniarose,

I apologize that it took so long, but VFR or Variable Frame Rate media is now officially supported in Premiere Pro CC (v12.0.1).

New features summary for the January 2018 release of Adobe Premiere Pro CC.

Thanks,

Kulpreet Singh

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New Here ,
Feb 14, 2018 Feb 14, 2018

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You can actually just change the file extention name to .mov and then import again.  https://www.youtube.com/watch?v=oof8drtpFp0

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New Here ,
Jul 19, 2018 Jul 19, 2018

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For anyone having problems with import audio sync issues with adobe premiere cc 2018, I have found solution that works great. I was having problems keeping my .ts and .m2ts with ac3 5.1 audio captures in sync when importing into adobe premiere. Luckily premiere cc now actually supports the .mkv format and it works flawlessly. Simply put your files into an .mkv container and re import into premiere, the result is a perfectly synced import. Unlike handbrake, this method requires no conversion or loss of quality and is quick to do. To do this, download the free program mkvmerge and drag you files into the program and mux it into a .mkv container. Import the .mkv file into premiere and all is good. Keep in mind this only works with the latest versions of  adobe premiere cc 2018. Hope this helps someone.

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New Here ,
Nov 12, 2018 Nov 12, 2018

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I had this issue and simply going and right clicking on the sound icon in the bottom right corner and going into sounds worked. Just go to recording and right click the device you are using and hit properties. Then in advanced settings change the sample rate and bit depth to 2 channel 16 bit 48000 Hz. This fixed the problem for me. I have a windows PC but I do notice that sometimes when I drag the time cursor in Premier it un-synced the audio but when I hit stop and started again it was fine. Hope this helps anyone out there with this issue.

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