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Authenticating a second computer

Community Beginner ,
Dec 10, 2022 Dec 10, 2022

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I currently have Adobe Premiere Pro installed on two pc's that I don't have current access to. If I have a Mac and I wanted to use it on that instead of one of the other pc's is there a way to do that? I installed CC and Premier on the Mac but it still won't open the launch page. 

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Community Expert ,
Dec 10, 2022 Dec 10, 2022

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When you go to use it on the new computer you should just get a prompt that allows you to disconnect the license from one or both of the other computers so that you can use it on this one. It's very easy. 

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Community Beginner ,
Dec 10, 2022 Dec 10, 2022

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I was hoping that would be the case but I forgot to add that this Mac was used for the same license before and then I tried one of the other pc's taking away the license from this Mac and now I'm not getting that pop up. Quite a pickle. 

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Community Expert ,
Dec 10, 2022 Dec 10, 2022

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What version of Premiere Pro do you have installed?

 

Stan

 

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Community Beginner ,
Dec 10, 2022 Dec 10, 2022

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Community Expert ,
Dec 10, 2022 Dec 10, 2022

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It should work  just as Phillip describes. Be sure you are using the same login credentials as the subscription.

 

If not working, contact support.

 

Stan

 

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