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Auto Reframe frame size wrong

New Here ,
Sep 14, 2022 Sep 14, 2022

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Every time I use auto reframe to change a sequence from 16:9 to 9:16 the video frame size doesnt just flip the aspect ratios and leave the frame size as it should. instead I end up with 607:1080 or some other strange number. 

Mostly it reframes down to 607 by 1080, but if I manually change the frame size first and then apply the autoreframe effect it works normally?

does anyone have this experience or anything similar?

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New Here ,
Oct 25, 2022 Oct 25, 2022

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I've got the same problem. it really makes auto reframe unusable with my workflow

I read that media on smaller res on your timeline could be the cause,
I removed them all but still...  

 

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New Here ,
Oct 25, 2022 Oct 25, 2022

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I have tried everything including filming in 4k to downsize to 1080 but it doesnt work either.

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Adobe Employee ,
Nov 03, 2022 Nov 03, 2022

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Hi Josh,

I apologize for not having a solution to this issue yet. Please get in touch with us for further help on this issue here. In the lower-right corner, start the chat and then ask for the "video queue." That action should get you to the proper folks to open a case. Send me a PM if you have any trouble resolving the issue.

 

Thanks,
Kevin

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