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Auto save files wont open anymore

Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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Premiere crashed multiple times.

Now it won't open the auto-save files anymore. I just get a blank screen.

The same goes for older versions.

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correct answers 1 Correct answer

Adobe Community Professional , Nov 28, 2018 Nov 28, 2018
Trying resetting the preferences of the latest version of Premiere Pro as follow - To reset preferences, follow this step: Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears. To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option keys when the splash screen appears.Try open...

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Adobe Community Professional ,
Nov 28, 2018 Nov 28, 2018

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In Premiere Pro, open the project and go to Window > Workspaces > Reset to Saved Layout.

Hopefully this solves the issue with the blank screen.

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Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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It's not a blank screen like a blank program monitor.

Premiere Pro does not open anymore at all. Instead it only gives me a white screen.

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Adobe Community Professional ,
Nov 28, 2018 Nov 28, 2018

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O.k, click on the wrench down right in the Program panel and make sure that Composite Video is selected rather than Alpha.

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Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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I can't access Premiere. A blank screen is what I get when I try to open the application. Schermafbeelding 2018-11-28 om 12.10.00.png

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Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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It tried older versions. Now I can open them but I get this warning

Schermafbeelding 2018-11-28 om 12.12.28.png

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Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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But it seems the project is messed up. I can't play anything and it keeps crashing.

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Adobe Community Professional ,
Nov 28, 2018 Nov 28, 2018

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Trying resetting the preferences of the latest version of Premiere Pro as follow -

To reset preferences, follow this step:

  • Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears.

  • To reset preferences and plug-in cache at the same time, hold down Shift-Alt (Windows) or Shift-Option (Mac OS) while the application is starting. Release the Shift-Alt keys or Shift-Option keys when the splash screen appears.

Try opening the project again.

Vishu Aggarwal
Adobe Certified Instructor, Professional and Expert

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Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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Thanks, this did the trick!

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New Here ,
Aug 03, 2021 Aug 03, 2021

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This is actually not the right answer doing this changes absolutely nothing 

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Adobe Employee ,
Aug 03, 2021 Aug 03, 2021

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LATEST

Hi,

Sorry. This is a 3 year old post from the past. Can you give us more info on your system and media? Have you tried importing your old project into a new one? Try that, and report back.

 

Thanks,

Kevin

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