Auto-saving made my media files disappear!

Report · Dec 08, 2017

I had been working on a project with some videofiles i imported to a folder on my desktop. About four hours in, premiere had an auto-save and suddenly, every file i used was gone, from the project (it made the files into missing links) and the folder where the actual files were! i tried going to media cache but i dont really know how it works, their not in my bin, not in the folder. Please help me!

Report · Dec 08, 2017

I also had what seems to be a situation where Premiere zapped source files. Upon opening the project, the footage was red media missing, I linked to the source file and zap, the original footage file went from 20gigs to 200kb. This is a serious glitch and will cost people a ton of money if they don't fix it ASAP. I suggest, if you still have a copy of all the original files, make several copies to different hard drives. I had another copy of my files. I then went into the creative suite on my desktop and downloaded CS6. I pulled up the footage in CS6 and I'm exporting it right now as ProRez. You could possibly look in the Auto Save and export an XML of the edit so far. Download the older version of Premiere, CC2017 and pull in the XML in a more stable environment. This is if you still have copies of the original footage. I don't know how to recover the footage if it's zapped.

Report · Dec 10, 2017

i imported to a folder on my desktop.

You can't import files to a folder on the hard drive. You can import them from a folder, or to a bin in the project.

Are you saying the files went missing from the bin in the project, the folder on the hard drive, or both?

Report · Dec 10, 2017

what i meant was that i imported the mediafiles from an SD-card and exported them to a folder on my desktop. I dont have the files on my SD card anymore because of other reasons and the files disappeared from the folder i put them into.

Report · Dec 11, 2017

i imported the mediafiles from an SD-card

Oh, that's not good. You should always use Windows Explorer (or Finder on a Mac) to copy the entire card to the hard drive first. Then import from the hard drive using Media browser.

You might be screwed here.