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AUTO TRANSCRIPTIONS NOT SAVING

New Here ,
Dec 12, 2021 Dec 12, 2021

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Hello!

 

I love the auto transcription feature; the only issue is the transcriptions never seem to save to the cloud. I often have to re-render and transcribe again. Any workaround for this? Something I'm missing?

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Audio , Editing , Freeze or hang , Performance

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Community Expert ,
Dec 12, 2021 Dec 12, 2021

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What do you mean "save to the cloud"? The transcription may occur in the cloud, but it immediately downloads to your computer and is saved in the project file.

 

Do you see the transcription in the Text Panel, Transcription Tab? Did you save your project?

 

What version of Premiere Pro are you running?

 

Stan

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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I am having this same issue. I transcribed 5 sequences on Friday, just returned to the office to continue working, and none of the transcripts are there when I reopened the project.  Attempting to transcribe again, but if this is a repeated issue, then the transcription function is basically useless. 

 

Any fixes?

 

iMac 27-inch 2019

3.6 GHz 8-Core Intel Core i9

128GB 2667 MHz DDR4

Radeon Pro Vega 48 8 GB

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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Adding on to this,

 

It apears that I can only have one transcript at a time. If I render a new transcript of a separate timeline, it overwrites the previous on, and can only have a single transcript working at a time. 

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Community Expert ,
Mar 21, 2022 Mar 21, 2022

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As noted above, transcriptions are saved in your project.

 

And ... do you have the transcription track active for those sequences?

 

Neil

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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Apparently, they are not saved with the project. As none of the transcriptions are available after reopening the saved project.

 

Can you please be more specific? There are no tracks for transcriptions, maybe I am missing something. I generated them through the Text panel under "Transcript"

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Community Expert ,
Mar 21, 2022 Mar 21, 2022

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When it is operating properly, the transcript does not disappear, and is saved in the Project File. So the question is when is it disappearing?

 

> I generated them through the Text panel under "Transcript"

 

And you see the actual transcription in that Transcript Tab of the Text Panel? If you leave that sequence and come back, is it still there? It should not matter, but are you creating captions from the transcript?

 

> It apears that I can only have one transcript at a time. If I render a new transcript of a separate timeline, it overwrites the previous on, and can only have a single transcript working at a time. 

 

This is not normal. You can create a transcript for any number of sequences; even create more that one at a time when I last checked. (But I have not tested with the new local transcription.)

 

As a  test, create a simple test Project. Add one video, create a sequence, and create a transcription. Save. Close. Reopen. Is the transcription there? If not, can you share the project? The video is not needed, just the project file.

 

Stan

 

 

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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Thank you for the help. This is exactly what I have been doing. And whenever I re-open the project, there are no transcriptions save in the Transcrip panel. Everything is gone.

 

If I repeat the process from scratch, it will only allow one transcript. Everytime I change sequences, it only shows the transcript that I just rendered, it does not switch over to previously rendered ones. 

 

 

 

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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I can try and share the project. I appreciate your help on this. I have 6 or so interviews that are each 30-45 minutes and would love to be able to utilize the transcripts ont his edit. 

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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I've attached the project file above.

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Community Expert ,
Mar 21, 2022 Mar 21, 2022

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I opened the project and off-lined all media, etc.

 

Of the sequences in the folder Interviews, ALL have trancripts except for 2 shot, Haddie, Joseph joke, marketing, mom, and tina.

 

Does that make any sense?

 

Try creating a caption track with one of them, or a new one if you don't see any. Does that work?

 

Stan

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New Here ,
Oct 07, 2022 Oct 07, 2022

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Hi Was there ever a solution to this? I'm experiencing the same issue except I'm only rendering one transcription. I've had to re-transcribe several times now because it seems that several times after I close the project it goes away. 

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Community Expert ,
Oct 07, 2022 Oct 07, 2022

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Deluciar did not respond further, so we do not know. I am not convinced that transcriptions just go missing, but I am open to the possibility. In the case above, there were several sequences with transcripts.

 

In your case, the "several times" suggests an intermittent problem. If you open the project and find the transcription missing, DO NOT save it. Close the project, and send me a copy of the project file - I do not need the assets (video files, etc). I"ll check it for me. I'll send info by private messge.

 

Stan

 

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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Miguel, I understand you can't share the project file. I have no solution for this problem. The transcript is saved in the project file. So I wondered if there's a way to understand what has gone wrong.

 

I would try contacting support if the problem continues. And I would file a bug report.

 

Stan

 

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