Automatic subtitles never stop loading

[Laudg]

This happens to me only with some videos, but when the automatic subtitle transcription ends, it is frozen in "transcribing on device" and does not create the subtitles, it just remains with the bar filled.

Previously I had used it with the same video files (same frame rate and same resolution) and it worked fine, but now it won't let me.

[Sumeet Kumar Choubey]

Hi Laudg,

We're sorry about the poor experience. Let us know the version of Premiere Pro that you are using. What is the length/duration of the clip/sequence that you are transcribing? Also, is it always getting stuck in the end? We're here to help, just need more info.

Thanks,

Sumeet

[Laudg]

They are 40-minute episodes, it happens to me with those of a specific soap opera, I have tried others and it works well for me. This is the video file with which I get an error:

But with this video file it works perfectly for me.

I use the latest version of premiere pro

[Laudg]

This video file it works perfectly: