Automatic subtitles never stop loading

Community Beginner ,
May 05, 2022 May 05, 2022

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This happens to me only with some videos, but when the automatic subtitle transcription ends, it is frozen in "transcribing on device" and does not create the subtitles, it just remains with the bar filled.

Previously I had used it with the same video files (same frame rate and same resolution) and it worked fine, but now it won't let me.

efhge.jpg

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Editing , Freeze or hang

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Adobe Employee ,
May 07, 2022 May 07, 2022

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Hi Laudg,

 

We're sorry about the poor experience. Let us know the version of Premiere Pro that you are using. What is the length/duration of the clip/sequence that you are transcribing? Also, is it always getting stuck in the end? We're here to help, just need more info.

 

Thanks,

Sumeet

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Community Beginner ,
May 07, 2022 May 07, 2022

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They are 40-minute episodes, it happens to me with those of a specific soap opera, I have tried others and it works well for me. This is the video file with which I get an error:

1.jpg

But with this video file it works perfectly for me.

 

I use the latest version of premiere pro

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Community Beginner ,
May 07, 2022 May 07, 2022

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This video file it works perfectly:

2.jpg

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