Bad Playback and Performance

[Digitaron]

Hello, I need help with my use of Premiere Pro. I just got a new PC and I was sure that this would be just as good if not better than my laptop. But the playback speed and performance of my laptop were still better, even on an older version of the software. Only, on this system, the playback takes almost a half minute to register its spot from when I moved across the timeline. There are even times when I open or switch to a different window and the playback does the same thing there. I'm not sure if it's my specs or anything because I have looked at all the methods and alterations (Switch to Mercury Playback Engine Acceleration GPU (CUDA), bring resolution to 1/4, Default Input to None, Clearing Media Cache, and reserve majority of RAM to Premiere) to increase performance on Premiere Pro specifically but I have found no change in activity. 

My Specs:

Processor AMD Ryzen 7 5700 3.70 GHz
Installed RAM 16.0 GB (15.9 GB usable)
System type 64-bit operating system, x64-based processor

[Michael Grenadier]

what are your source properties and sequence settings?  Premiere has a rock solid proxy workflow that can help a great deal with an underpowered system.   Post back if you need help with the proxy workflow.

[Digitaron]

This is what I have it to, I haven't changed anything on this page. I also don't know where to check source properties.

[Digitaron]

I did find the source properties:

Resolution: 1280x720

Data Rate: 25105 kbps

Full Bitrate: 25297 kbps

Framerate: 60 fps

Audio: 48,000 kHz

Bit Rate: 192 kbps

File Size:14.6 GB

[Michael Grenadier]

 do you know what camera the material was shot on?

[Digitaron]

It was a game recording, not live footage

[Kartika Rawat]

Hi! Game recording footage usually has variable frame rate. You can try transcoding your files and see if that helps: https://community.adobe.com/t5/premiere-pro-discussions/faq-issues-with-screen-recorded-footage-in-p...

Let us know how it goes.

Thanks,

Kartika

[Michael Grenadier]

screen recordings can be variable frame rate which can be problematic in Premiere.  Here's how to confirm the diagnosis and fix the problem. 

use mediainfo to determine whether your source is variable or constant frame rate
https://mediaarea.net/en/MediaInfo/Download
if it's variable use handbrake to convert to constant frame rate setting the quality slider in the video panel to maximum or use shutter encoder https://www.shutterencoder.com/en/ which allows you to transcode directly to prores or other mezzanine formats, just be sure to enable "edit media content" and turn off "frame by frame audio"

[Digitaron]

I got mediainfo and the file I am using says that the framerate is constant. I do see variable for bit rate, but not sure if that does anything.

[Michael Grenadier]

so variable frame rate is not the problem.    I've got to run out, but I think you should transcode to what's called a mezzanine format that will be a much larger file but will be handled by Premiere in a much better fashion...  If you need help with this workflow, post back. 

[Ann Bens]

Do not use AME (as suggested in the link by @Kartika Rawat ) your footage will still be out of sync when using the audio.

HANDBRAKE or SHUTTER ENCODER is the way to go.