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Black Mercury Transmit Device During Playback FIX

Community Beginner ,
Sep 05, 2023 Sep 05, 2023

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How to fix no video stream during realtime playback to your Mercury Transmit monitor:

I came across this issue while making selects. When paused or scrubbing, my monitor displayed an image, however, when I hit play it went black and only played sound.

FIX: 
Turn off overlays and mercury transmit playback will work again.

P.S.: Close any other software that may be using Hardware Acceleration e.g.: Chrome, Spotify. It can also be disabled within those App's settings.

TOPICS
Error or problem , Hardware or GPU , How to , Performance , User interface or workspaces

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Adobe Employee ,
Sep 08, 2023 Sep 08, 2023

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Hi @lamc0,

Thanks so much for sharing that info.

 

Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Sep 13, 2023 Sep 13, 2023

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No problem!

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