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Blurry open captions in video playback

New Here ,
Oct 29, 2019 Oct 29, 2019

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Hello, 

 

Excuse the stock image, but I'm using that as an example. Currently my open captions are blurry during video playback. However, once paused, it is crisp and clear. Is there something that could fix this? When I do export it, I export it via standard specs etc and the captions come out blurry also. Is there a setting I must have prior to setting the open captions? 

 

View images below: (First image is paused with clear captions, Second image is playing with blurry captions)

Screenshot (100).png

Screenshot (101).png

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Contributor ,
Oct 30, 2019 Oct 30, 2019

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Check your playback quality from the drop-down menu at the bottom right of the program. It is likely that you aren't playing back in Full quality.

 

 

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Community Expert ,
Oct 30, 2019 Oct 30, 2019

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and to see whether you're really having a problem, do an high quality export and see if the problem persists.   More than likely not.  I seem to remember there's a setting somewhere about how the image is displayed when the video's not playing...  

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